At 399bat, your privacy is not an afterthought. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information.
Six core commitments that define how we handle your personal information.
All data transmitted between your device and 399bat is protected by 256-bit SSL encryption. Whether you're depositing via bKash or checking your balance, your connection is always secure.
399bat does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information stays within the 399bat ecosystem and is used only as described in this policy.
We only collect the data we genuinely need to operate your account, process payments, and comply with legal requirements. We don't collect data for the sake of it.
Your personal data is stored on secured servers with restricted access. We apply regular security audits and update our infrastructure to address any vulnerabilities promptly.
You have the right to access, correct, and request deletion of your personal data. 399bat makes it straightforward to exercise these rights — just contact our support team.
This policy is written in plain language so you actually understand it. No legal jargon designed to confuse. If something isn't clear, our support team is happy to explain.
399bat is committed to protecting the privacy of everyone who uses our platform. This Privacy Policy explains how we collect, use, store, and protect your personal data when you register for an account, make deposits, place bets, or interact with any part of the 399bat service — whether through our website or our Android app.
We understand that privacy is a serious concern, especially when it comes to financial transactions and personal account information. That's why we've built our data practices around the principle of collecting only what we need, using it only for legitimate purposes, and protecting it with robust security measures at every step.
This policy is written to be clear and readable. If you have questions about anything in it, please reach out to our support team at [email protected]. We're happy to explain anything that isn't clear.
By creating a 399bat account or continuing to use the platform after this policy has been updated, you confirm that you have read and understood how we handle your personal data.
399bat collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and in some cases from third-party payment providers. Here's a breakdown of what we collect and why.
| Data Type | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Provided by you during registration or KYC verification |
| Contact Data | Email address, phone number | Provided by you during registration |
| Financial Data | bKash/Nagad account number, transaction history | Provided by you and via payment processor |
| Technical Data | IP address, device type, browser, OS version | Collected automatically when you use the platform |
| Usage Data | Pages visited, games played, session duration, bet history | Collected automatically via platform analytics |
| Communication Data | Support chat logs, email correspondence | Collected when you contact our support team |
Every piece of data we collect has a specific, legitimate purpose. We do not use your data in ways that go beyond what is described here. The main purposes for which 399bat uses your personal data are:
We will never use your data for purposes that are incompatible with those listed above without first obtaining your explicit consent.
399bat processes your personal data on the following legal grounds, depending on the specific purpose of the processing:
399bat does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are bound by appropriate data protection obligations.
399bat uses cookies and similar tracking technologies to make the platform work properly and to understand how users interact with it. Here's what we use and why:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect how the 399bat platform performs for you.
399bat retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention periods we apply are:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
You have a number of rights in relation to your personal data held by 399bat. We take these rights seriously and will respond to any request within a reasonable timeframe.
You can request a copy of the personal data we hold about you at any time.
If any of your data is inaccurate or incomplete, you have the right to have it corrected.
You can request deletion of your personal data, subject to legal retention requirements.
You can object to processing of your data for marketing or profiling purposes at any time.
You can request your data in a structured, machine-readable format for transfer to another service.
You can ask us to restrict processing of your data in certain circumstances while a dispute is resolved.
399bat is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.
If you believe a minor has created an account on 399bat, please contact us immediately at [email protected] so we can take appropriate action. We take underage gambling extremely seriously and have verification processes in place to prevent it.
399bat takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
While we take every reasonable precaution, no system is completely immune to security risks. We encourage you to use a strong, unique password for your 399bat account and to enable any additional security features available in your account settings.
The 399bat platform integrates with a small number of trusted third-party services to deliver core functionality. These include payment processors, identity verification providers, and analytics tools. Each of these providers is carefully selected and bound by data processing agreements that require them to handle your data in accordance with applicable privacy laws.
Please note that this Privacy Policy does not cover the data practices of third-party payment providers such as bKash and Nagad. We encourage you to review their respective privacy policies to understand how they handle your financial data.
399bat may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will notify registered users by email and update the "Last Updated" date at the top of this page.
We encourage you to review this policy periodically to stay informed about how we protect your data. If you continue to use the 399bat platform after a policy update has been communicated, this constitutes your acceptance of the revised policy.
If you disagree with any changes to this policy, you have the right to close your account and request deletion of your data, subject to our legal retention obligations.
If you have any questions, concerns, or requests relating to this Privacy Policy or how 399bat handles your personal data, please get in touch. Our team is available 24/7 and will respond to privacy-related enquiries as a priority.
When contacting us about a privacy matter, please include your registered email address and a clear description of your request or concern. We aim to respond to all privacy-related requests within 30 days.